Zeta Toys Zeta-V Bumblebee Movie Blitzwing Gray Prototype

markosoft82

Mine arrived last week and I haven't tried to transform him yet (and to be honest after reading this thread…. that might be a once only event!). But I'm having problems with the wings that came in the separate box, when I plug them they just flop around as if the pegs are too small for the holes. How are they meant to connect? Any review I've watched they're either already attached or they just seem to plug right in and stay firm.

Thanks

mine wings are like yours too. They sent replacement , the newer parts have peg that fit in tight and snug. But i only receive one side. dunno if I can jusst glue the wing in and not affecting transformation

So, from what I’ve gathered, those that are getting replacement parts…nothing’s really fixed with the shoulder joint?

Thinking about getting this, and I normally just display in bot mode so I’m not as worried about the shoulder. But if it were a possibility they’d have a truly fixed shoulder joint, that would make it even better.

Replacement parts just arrived for shoulder assembly. Interestingly they sent me the correct shoulder piece but the incorrect intake piece.
View attachment 29109073

Re: messing up a 'fix'…

In general, because this hobby contains some collectors who like to modify or fix stuff themselves (which can sometimes be a good thing vs. bad thing), I think it's sometimes hard for retailers/manufacturers to discern if parts are required because a collector botched something themselves or if it's really an issue with the figure's construction itself.

It becomes further muddled when a figure has a known issue and a collector decides to "fix it" and then makes a mess, and then demands parts or a return or whatever. I mean if I bought a car, then made made some modifications and then crashed the thing, I doubt the dealership would look to kindly on me or be obligated to assist.

Re: specifics on this figure….

I love this guy. Besides the weird spring missing in one of the thighs (does anyone know if this impacts anything), and the worrying thing with the arms, I much much prefer zeta over MA. Just feels so much more solid and better held together. I haven't tried transforming (and probably won't since it's been reported as unpleasant and may make the arm worse. It sucks that we need to handle the arm with kid gloves and I do hope they Zeta figures out a fix and makes it available to retailers.

Xcandescent

It's a bit telling that, as a retailer, you immediately walk into a thread, claim a customer is entitled, then turn around and expect people to tell you what's wrong with the product — which you would already know, if you just scrolled back a page or two. So I'll do you the same favor you've shown me, and tell you that the search function is free and useful.

Actually, I'll do you one better: you should return the figure unopened and ask for your money back. Trust me, you don't want any of this.

The rub here is that demoing the problem in the video requires a tripod or a stand. I can't simultaneously demo a non-working fix and shoot a video w/o one; humans do not, in fact, have 3 arms. And frankly, asking for a video to prove a screw socket is stripped is just dumb, and actually not something you can "prove" with a video — you could look at the video and say "oh, you must be faking it", and then what? It's ultimately a waste of time for everyone — and I can't help but think that's the entire point.

(And since it bears repeating: getting replacement parts is not a fix, because it's a design flaw. Right now, there isn't a known easy fix; you could try playing around with a soldering iron — which I won't, because I know my limits. But I still need the parts, if only to hold on to until someone else finds a better way to deal with the issue.)

Since everyone is so convinced that this is a good and reasonable thing to ask for, I bought a phone stand and attempted to demonstrate the damage in a video. (They were oddly non-specific about what they were looking for, even though I repeatedly spelled out the problem to them.) We'll see if they're acting in good faith soon enough.

Do you have a laptop or desktop with a camera you could use to record the video instead?

What are you guys editing?? I do agree a photo is a more reasonable/normal thing for them to ask, but that doesn't make it challenging. Here's a recipe:

• Hold phone in hand,
• Hold figure with loose or broken part in other hand,
• Film and zoom in on the socket or something for <10 seconds,
• Upload file.

If you want both hands on the figure for any reason, just lean your phone on a box like. Or a shoe.
I don't think they mind if you're filming in a bush or a professional studio lol

So I got one today and I honestly don't think I'll ever get a singular transformer toy this size ever again. It's just been a headache the whole time.

Xcandescent

It's a bit telling that, as a retailer, you immediately walk into a thread, claim a customer is entitled, then turn around and expect people to tell you what's wrong with the product — which you would already know, if you just scrolled back a page or two. So I'll do you the same favor you've shown me, and tell you that the search function is free and useful.

Actually, I'll do you one better: you should return the figure unopened and ask for your money back. Trust me, you don't want any of this.

The rub here is that demoing the problem in the video requires a tripod or a stand. I can't simultaneously demo a non-working fix and shoot a video w/o one; humans do not, in fact, have 3 arms. And frankly, asking for a video to prove a screw socket is stripped is just dumb, and actually not something you can "prove" with a video — you could look at the video and say "oh, you must be faking it", and then what? It's ultimately a waste of time for everyone — and I can't help but think that's the entire point.

(And since it bears repeating: getting replacement parts is not a fix, because it's a design flaw. Right now, there isn't a known easy fix; you could try playing around with a soldering iron — which I won't, because I know my limits. But I still need the parts, if only to hold on to until someone else finds a better way to deal with the issue.)

Since everyone is so convinced that this is a good and reasonable thing to ask for, I bought a phone stand and attempted to demonstrate the damage in a video. (They were oddly non-specific about what they were looking for, even though I repeatedly spelled out the problem to them.) We'll see if they're acting in good faith soon enough.

Sorry to hear that you had issues with your item. Although I don't have this figure, I do empathize with your situation.

Clarification: @rubadubspawn is not a retailer/reseller. It just happens that he had done some group buys to help some folks out.

Some resellers ask for a video, so that they can properly identify the issue and send out the proper replacement part. Maybe that's what happened here. From your post, they were not clear on what they were looking for, but hopefully they get you the part that you need. Good luck!

rubadubspawn

I think asking for evidence of breakage before sending replacement parts at the sellers cost is pretty reasonable. If some feel indignant about having to do that, well, to each his own… Seems a bit entitled to me.

Alot of times the manufacturer will want proof before they provide the parts to the retailer. I dunno.. When I need parts I try to make it as easy on the seller as possible with photos or videos cause it only helps me get the pieces sooner.

I haven't even opened my zeta yet. I guess there is something I gotta check for breakage?

It's a bit telling that, as a retailer, you immediately walk into a thread, claim a customer is entitled, then turn around and expect people to tell you what's wrong with the product — which you would already know, if you just scrolled back a page or two. So I'll do you the same favor you've shown me, and tell you that the search function is free and useful.

Actually, I'll do you one better: you should return the figure unopened and ask for your money back. Trust me, you don't want any of this.

The rub here is that demoing the problem in the video requires a tripod or a stand. I can't simultaneously demo a non-working fix and shoot a video w/o one; humans do not, in fact, have 3 arms. And frankly, asking for a video to prove a screw socket is stripped is just dumb, and actually not something you can "prove" with a video — you could look at the video and say "oh, you must be faking it", and then what? It's ultimately a waste of time for everyone — and I can't help but think that's the entire point.

(And since it bears repeating: getting replacement parts is not a fix, because it's a design flaw. Right now, there isn't a known easy fix; you could try playing around with a soldering iron — which I won't, because I know my limits. But I still need the parts, if only to hold on to until someone else finds a better way to deal with the issue.)

Since everyone is so convinced that this is a good and reasonable thing to ask for, I bought a phone stand and attempted to demonstrate the damage in a video. (They were oddly non-specific about what they were looking for, even though I repeatedly spelled out the problem to them.) We'll see if they're acting in good faith soon enough.

Also… Kinda strange that someone who has previously requested replacement parts (which I'd assume you'd be happy about and is a sign of a good vendor) and gotten them all now suddenly has their panties in a twist because the seller asked for a video? Sheesh.

I think asking for evidence of breakage before sending replacement parts at the sellers cost is pretty reasonable. If some feel indignant about having to do that, well, to each his own… Seems a bit entitled to me.

Alot of times the manufacturer will want proof before they provide the parts to the retailer. I dunno.. When I need parts I try to make it as easy on the seller as possible with photos or videos cause it only helps me get the pieces sooner.

I haven't even opened my zeta yet. I guess there is something I gotta check for breakage?