3A Display at Wonder Festival Shanghai – Huge Bee Movie Prime and Bumblebee Event Statues!

VVa

How did you lose a wheel??

I traveled to farm and brought Optimus with me, but somehow his wheel didn't arrive with him. It has a month now and I looked for it everywhere

DinoSnarl

So my Optimus' left arm arrived in the mail today from ThreeZero. It looks like they may have actually given me a new arm rather than just repairing the old one.
I first contacted CS on 14 Sep and today is 9 Nov so that's about 8 weeks all up. Quite happy with ThreeZero's CS. Make sure you fill in the warranty card whenever you get a new figure is all I can say.

My ROTF Optimus lost a wheel. I asked them a new one and they said they are sending it

Well I just got an email from ThreeZero saying that that Optimus' arm has been repaired already. It was supposed to take up to 8 weeks but they got it done in 4.
Got to be happy with that.

ManelFigures

The figure probably has a guarantee card inside the box. It's recommended to fill and send it to them.

Yeah that's the first thing I do every time I receive a Threezero piece.

harrismonkey

One of these guys hands made me nervous as hell when I switched mine. I forget which, may have been Prime.

Sorry to hear that happened.

Thanks mate. Well good news is Threezero CS replied and they have offered to fix the arm and send it back to me if I send it to them. That's pretty good customer support I thought. Would never get anything like that from Takara that's for sure.

ManelFigures

Sorry for you!!  

If you warm the hands, they'll come off easy.

It's a thin but flexible part, I always been extremely careful with the wrists. Never force any part. It's a golden rule. Warm up first!.

Thanks for the tip   I'll be sure not force the hands from now on.

So I just realised that when trying to force Prime's hand on I broke his wrist guard  . Have reached out to ThreeZero CS about spares but I'm not hopeful as they've probably run out by now.

View attachment 29643917 View attachment 29643918

octobotimus

Parts in question. Just had me annoyed that within a day have to deal with a broken tab and a piece falling off easily. Especially with how hyped up he was in his solidity, I shouldn’t have to be adding glue to a $200+ figure. It doesn’t help the instructions basically only warn you of where joints collide and tell you nothing about what parts are fragile or could break.

View attachment 29395972
View attachment 29395974
View attachment 29395973

Happen to my shoulder too and yes I agree they should not be falling off. At the same token, it is very easy to fix.

TF Hot Rod

I'm very curious as well cause I feel like that gonna go somewhere and you wouldn't put that on the front of the truck for it not to. Maybe it will be over the shoulders like fan art done have shown but we'll see. The other ROTB toys we know are coming this year (now under Cyberverse) should hopefully give us an idea of how that will be done (and at least one of the Prime ROTB toys will be accurate to the actual design unlike the Smash Changer figure).

Here are a couple that look pretty cool.
I like the first one better because it just adds to what was already a great design. The second one reminds me of Energon Prime, and that's a pretty mid design. If there's anything I'd change, it's for the bull bar to flip upside down and slightly deform. View attachment 29419983View attachment 29419984

TF Hot Rod

Leaked look at 3Zero DLX ROTB Prime
No, I think it looks good (honestly the right type of silver used is just right – not too bright and clear).
I'm sure 3Zero will do something similar for a DLX ROTB Prime retool (just with new pieces).
View attachment 29419974

Thanks! I used a silver acrylic pen. And I used Sepia colored ink in light amounts on top of that to give it that "been in battle" look.

And that leaves me to wonder how they'll incorporate the bull bar into Primes ROTB design. Should be interesting!