We previously reported that Paramount was offering a disk replacement service for people who bought the Transformers Cybertron: The Ultimate DVD Collection and experienced an error where the first part of the episode “Hidden” was cut off. With thanks to 2005 Boards Member bourdon, we can now confirm that the replacement disks have now begun to arrive! Has yours arrived too? Sound off on our 2005 Boards!
wubloodkin
Paramount doesn't answer emails. But they're good to their word about replacing. Mine arrived today (to Australia – so overseas buyers don't despair).
MrFX
Mine arrived today as well. Man, that's some crappy packaging.
mirarage
10/9 :
Recieved my replacement disc today.
"HIDDEN" no longer hidden.
Came via UPS.
They probably waited until they had a large
number of replys and then sent them out in bulk.
Probably helped with shipping costs.
Update : ran the tracking no.
They were shipped on 10/3/08.
Arrived 10/9.
G1Jetfire
After a little over a month, it arrived in a UPS packet / envelope today. Wasn't sure what it was until opening it. Paramount wasn't listed on the return address label. I tested the episode "Hidden" and the complete episode was on the replacement disc. Like Bud said at the beginning of the show, "Woo-Hoo!" Hopefully the TF Energon DVD series won't have any issues. That should arrive around Christmas.
ILoveDinobot
Got mine too
G1Jetfire
Mine arrived today!
wubloodkin
Being from Australia I don't hold out much hope… but I sent 4 emails and left 2 messages on that pre-recorded service… will see if Paramount are willing to send the replacements overseas.
bourdon
here's a link to see the missing part:YouTube – Transformers Cybertron – Hidden 1/2 if your episode don't start like that you have a defect disc and see:Transformers: Cybertron DVD news: Defective Disc Exchange for Transformers: Cybertron – The Ultimate Collection | TVShowsOnDVD.com to get your replacement disc
Railguard
Well its about time, I guess.
Transfan76
I'll sound off again when I actually receive my replacement dvd whenever that may be
starscream2112
How do I know if my copy is on that is missing part of the episode? I have never seen the episode before so it did not raise any red flags with me. Who do I contact?
Thanks!
The Crazy Collector
Got mine. Played it and everything seems to be in order! Many thanks to Paramount for stepping up, doing the right thing, and sending out the replacement disk.
MegaPrime75
Boy I hope mine comes soon. I hate leaving information on voice mail. Did anyone talk to a live person??
G1Jetfire
Looking forward to replacing it.
Sol Fury
http://www.tfw2005.com/boards/trans…rtron-replacement-disc-1-a-2.html#post2411850
Credit to bourdon, the first of our members to receive his replacement disk.